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<title>Online Training Guide - The latest articles:</title>
<description>Aldor Solutions Online Training Guide</description>
<link>http://training.aldorsolutions.com</link>	<item>
		<title><![CDATA["Print to File" Message]]></title>
		<description><![CDATA[Test Content
]]></description>
		<link>http://training.aldorsolutions.com/index.php?action=artikel&amp;cat=5&amp;id=11&amp;artlang=en</link>
		<pubDate>Tue, 15 Aug 2017 19:41:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Can I use FDMS Network on a Mac?]]></title>
		<description><![CDATA[]]></description>
		<link>http://training.aldorsolutions.com/index.php?action=artikel&amp;cat=5&amp;id=45&amp;artlang=en</link>
		<pubDate>Mon, 14 Aug 2017 16:34:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[I have a new tax rate I need to apply.]]></title>
		<description><![CDATA[Following are the instructions for updating your FDMS Network with a new tax 
rate. They look like a lot, but they go pretty quickly once you&#39;ve done one or 
two items. It&#39;s a matter of creating a new Tax Code and updating all taxable 
merchandise in the Price List(s) and Inventory.<br />
<br />
<strong>Create a new Tax 
Code:</strong><br />
<ol>
	<li>Click on the Setup menu.</li>
	<li>Click on Edit Speed Data.</li>
	<li>Scroll to the 
	bottom of the Speed Data Categories, find TAXCODE, select the categor and click 
	the Open button.</li>
	<li>Your existing tax codes will already be listed. </li>
	<li>Open 
	your current tax rate by double clicking on it.</li>
	<li>Note down the information 
	already listed for reference. Some items may be left blank. </li>
	<li><em>*<u>DO NOT CHANGE 
	ANY INFORMATION ON YOUR CURRENT ENTRY.</u> You must create a new entry for a new tax 
	rate. Continue.*</em></li>
	<li>Click Cancel.</li>
	<li>Click Add. </li>
	<li>Enter the information 
	following these rules (use the current tax code info you noted down previously 
	as a guide):</li>
	<ul>
		<li><strong>Tax Code</strong>: Maximum of 5 letters/numbers. Make it similar to the 
		existing tax code (ex: change "TAX" to "TAX1" or "TAXa").</li>
		<li><strong>Description</strong>: Can be 
		longer; can include the rate in the description ("TAX 6.1" or "Tax 5.625"); this 
		is what you will see when you update the merchandise.</li>
		<li><strong>Local/State tax</strong>: enter 
		new rate in this format "6.25"; if there is no Local and/or State tax rate, 
		enter "0.00".</li>
		<li><strong>Local/State limit</strong>: unless your state has limits, enter a large 
		number such as "999999".</li>
		<li><strong>Article Rate</strong>: these can be left blank if the article 
		tax is not used in your area.</li>
	</ul>
	<li>Click Save.</li>
	<li>Click the Exit button.</li>
	<li>Click 
	the Update Cache button.</li>
	<li>Click OK on the popup message.</li>
	<li>Click the Exit 
	button.</li>
</ol>
<br />
<strong>Update the Tax Code on Price List.</strong><br />
<ol>
	<li>Click the Edit Price List 
	button.</li>
	<li>Select and highlight the Price List you want to edit.</li>
	<li>Click the 
	Edit button in the upper right (not the "New" button below the list of Price 
	Lists) or double click on the Price List.</li>
	<li>Scroll through the list of items to 
	find the taxable items.</li>
	<li>Click a taxable item.</li>
	<li>Change the Taxable Code 
	dropdown to show the newly added Tax Code. </li>
	<li>Click the Save button.</li>
	<li>Repeat 
	for all taxable items. Repeat for each Price List. Multiple locales will require 
	updating each locale&#39;s Price List and Inventory (see next).</li>
	<li>When all items 
	are updated, close the window.</li>
</ol>
<strong><br />
Update tax rate on Inventory:</strong><br />
<ol>
	<li>Click the 
	Inventory menu and select Manager.</li>
	<li>Double click each item to open.</li>
	<li>Change 
	the Tax Code to the new tax rate.</li>
	<li>Click Save.</li>
	<li>Repeat for each item in 
	Inventory.</li>
</ol>
]]></description>
		<link>http://training.aldorsolutions.com/index.php?action=artikel&amp;cat=29&amp;id=411&amp;artlang=en</link>
		<pubDate>Tue, 06 May 2014 19:20:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[I need a new report for FDMS Network. Where do I start?]]></title>
		<description><![CDATA[<p>
If you need a brand new report created for your office, please open a ticket in our online ticket system at <a href="http://support.aldorsolutions.com/">http://support.aldorsolutions.com</a> using the following information: 
</p>
<ol>
	<li>
	<div>
	Fill in your contact information. 
	</div>
	</li>
	<li>
	<div>
	Select Help Topic: 
	</div>
	</li>
	<ul>
		<li>
		<div>
		<strong>Reports and Documents</strong>: Use when forms or reports need to be updated or created for FDMS Network. 
		</div>
		</li>
		<li>
		<div>
		<strong>Support</strong>: Use for issues or concerns regarding the use of FDMS Network, ASIMAS, LifeFiles, etc. Also for updates to your Aldor-hosted website or email accounts. 
		</div>
		</li>
		<li>
		<div>
		<strong>Systems &amp; Networking</strong>: Use for changes to your domain DNS settings or if your system, website, or email account is not working. 
		</div>
		</li>
		<li>
		<div>
		<strong>General Inquiry</strong>: Use for any other questions not covered above. 
		</div>
		</li>
	</ul>
	<li>
	<div>
	Opening ticket to CREATE NEW REPORT: 
	</div>
	</li>
	<ul>
		<li>
		<div>
		Select Reports and Documents from the Help Topic drop down list. 
		</div>
		</li>
		<li>
		<div>
		Select New from Report Type. 
		</div>
		</li>
		<li>
		<div>
		Create the name you would like to see your new report listed as under Report Name. 
		</div>
		</li>
		<li>
		<div>
		Select Who Uses Report. 
		</div>
		</li>
		<li>
		<div>
		Select Desired Export Type. 
		</div>
		</li>
		<ul>
			<li>
			<div>
			PDF format would be used for a form with a great deal of finicky detail, such as full versions of death certificates. It allows for fine detail and it locks the content in place so forms fit state requirements for spacing, size, etc. 
			</div>
			</li>
			<li>
			<div>
			Word is used for documents that can have some minor editing, such as letters, invoices, etc. 
			</div>
			</li>
			<li>
			<div>
			Excel would be used for many reports. 
			</div>
			</li>
		</ul>
		<li>
		<div>
		Fill in Report General Description, Formatting and Query Method as noted on the screen. 
		</div>
		</li>
		<li>
		<div>
		For the Marked Sample Report Details section, to get the best result, create a sample of what you would like the final report to look like. Number each item that would pull data from FDMS Network. In the ticket, itemize each of the numbered items and indicate where the data for it can be found (ex: “1. Vitals screen, Place of Death field”). 
		</div>
		</li>
		<li>
		<div>
		It is not required that you create a sample form, but if you don’t, it will likely take longer to develop the new report, which will cost more. The more information you provide, the more likely it will be that the report is what you want at a reasonable cost. 
		</div>
		</li>
		<li>
		<div>
		If you have created the form on the computer then save the file and attach it to Marked Sample Report. If you drew the sample form by hand, scan it and attach it. If you cannot scan it, it can be faxed to us at 972-398-6454, but please note in the ticket that a form was faxed. (I recommend completing the ticket before faxing so the ticket number is generated, which can then be added to the fax.) 
		</div>
		</li>
		<li>
		<div>
		Make any additional comments as needed. 
		</div>
		</li>
		<li>
		<div>
		Click Open Ticket. 
		</div>
		</li>
		<li>
		<div>
		You will be sent a response email with the new ticket number listed as well as a link to your ticket to allow you to return to check the status of your ticket. 
		</div>
		</li>
	</ul>
</ol>
]]></description>
		<link>http://training.aldorsolutions.com/index.php?action=artikel&amp;cat=24&amp;id=4&amp;artlang=en</link>
		<pubDate>Tue, 28 May 2013 16:41:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Version 3.0]]></title>
		<description><![CDATA[<p class="MsoNormal">
<font face="Arial" size="2" color="black"><span style="font-family: Arial; color: black; font-size: 10pt">New 
Functions:</span></font>
</p>
<ul>
	<li><font face="Wingdings" size="2" color="black"><span style="font-family: Wingdings; color: black; font-size: 10pt"></span></font><font face="Arial" size="2" color="black"><span style="font-family: Arial; color: black; font-size: 10pt">The deceased&#39;s 
	father&#39;s and mother&#39;s names will now create new entries on the Relatives tab 
	automatically, unless the person is already noted as the Next of Kin on the Call 
	Info tab.</span></font></li>
	<li><font face="Wingdings" size="2" color="black"><span style="font-family: Wingdings; color: black; font-size: 10pt"></span></font><font face="Arial" size="2" color="black"><span style="font-family: Arial; color: black; font-size: 10pt">A new Find function 
	has been added to the Memorial Verses.</span></font></li>
	<li><font face="Wingdings" size="2" color="black"><span style="font-family: Wingdings; color: black; font-size: 10pt"></span></font><font face="Arial" size="2" color="black"><span style="font-family: Arial; color: black; font-size: 10pt">A new Email tool has 
	been added to the Newspaper tab to allow emailing the obituary text as needed. 
	Clicking the Email button will open a new message from your default email 
	program where you can enter the addressee(s) as on any other email message. 
	(This tool is not available in Internet Explorer, but is accessible in 
	Firefox.)</span></font></li>
	<li><font face="Wingdings" size="2" color="black"><span style="font-family: Wingdings; color: black; font-size: 10pt"></span></font><font face="Arial" size="2" color="black"><span style="font-family: Arial; color: black; font-size: 10pt">A new Minister&#39;s Email 
	field has been added to the Minister Speeddata category and to the Services 
	tab.</span></font></li>
	<li><font face="Wingdings" size="2" color="black"><span style="font-family: Wingdings; color: black; font-size: 10pt"><span><font face="Times New Roman" size="1"></font></span></span></font><font face="Arial" size="2" color="black"><span style="font-family: Arial; color: black; font-size: 10pt">A new Phone Number 
	field has been added to the Church and Service Location entries on the Services 
	tab, as well as to the Churches and Srvplace categories in 
	Speeddata.</span></font></li>
	<li><font face="Wingdings" size="2" color="black"><span style="font-family: Wingdings; color: black; font-size: 10pt"></span></font><font face="Arial" size="2" color="black"><span style="font-family: Arial; color: black; font-size: 10pt">The Advanced Search 
	tool now allows you to search by "lastname, 
	firstname".</span></font></li>
</ul>
<p class="MsoNormal">
<font face="Arial" size="2" color="black"><span style="font-family: Arial; color: black; font-size: 10pt">Corrections:</span></font>
</p>
<ul>
	<li><font face="Wingdings" size="2" color="black"><span style="font-family: Wingdings; color: black; font-size: 10pt"><span><font face="Times New Roman" size="1"></font></span></span></font><font face="Arial" size="2" color="black"><span style="font-family: Arial; color: black; font-size: 10pt">A issue was fixed 
	where Inventory only looked at the most recent "Received Inventory" amount for 
	Stocked items when Removing items. The system now Removes from the total number 
	of items on hand.</span></font></li>
	<li><font face="Wingdings" size="2" color="black"><span style="font-family: Wingdings; color: black; font-size: 10pt"></span></font><font face="Arial" size="2" color="black"><span style="font-family: Arial; color: black; font-size: 10pt">The Informant and Next 
	of Kin names can now be updated on the Call Info tab and the information will 
	automatically update the corresponding entries on the Relatives tab. Due to 
	system requirements, the Informant and Next of Kin information on the Relatives 
	tab is now locked. Any updates should be made on the Call Info 
	tab.</span></font></li>
	<li><font face="Wingdings" size="2" color="black"><span style="font-family: Wingdings; color: black; font-size: 10pt"></span></font><font face="Arial" size="2" color="black"><span style="font-family: Arial; color: black; font-size: 10pt">The menus on the right 
	hand side of the FDMS Network screen have been restored. They can be turned on 
	or off by going to the Setup menu &gt; Locale Management and clicking the 
	appropriate boxes near the bottom of the page, then Saving the updates. These 
	will apply to any locations associated with the 
	locale.</span></font></li>
	<li><font face="Wingdings" size="2" color="black"><span style="font-family: Wingdings; color: black; font-size: 10pt"></span></font><font face="Arial" size="2" color="black"><span style="font-family: Arial; color: black; font-size: 10pt">Memorial Verses can 
	now be added in the Firefox browser.</span></font></li>
</ul>
]]></description>
		<link>http://training.aldorsolutions.com/index.php?action=artikel&amp;cat=54&amp;id=409&amp;artlang=en</link>
		<pubDate>Tue, 28 Feb 2012 17:29:00 GMT</pubDate>
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